Awards & Recognition

Recognized for excellence

Six years. Twenty-four wins. Forty-seven nominations. Independent judges across eight awarding bodies have recognized Market Securities for the products, security, and service our customers rely on every day.

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Industry awards won

Stunning view of Boston's Financial District skyscrapers set against a clear evening sky
The bigger picture

Built with a long-term perspective.

Explore the platform and the work behind the experience.

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Industry awards won
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Total nominations
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Awarding bodies
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Consecutive years
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Categories honored
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Finalist rate
The collection

Every award, filterable

Explore all 24 industry awards Market Securities has won since 2019. Filter by year or category, sort, and click any card for the full citation, judging criteria, and fellow finalists.

Year
Category

Showing 24 of 24 awards

Year by year

A timeline of recognition

Six consecutive years of industry recognition. Click any year to filter the awards grid above.

Where we rank

Industry rankings

Beyond formal awards, Market Securities is consistently ranked among the best brokerages and fintechs by the publications investors trust most.

Forbes · 2024

Best Fintech Apps

#1+2

Up from #3 last year

Bloomberg · 2024

Top Trading Platforms

#2+1

Surpassed Interactive Brokers

Fast Company · 2024

Most Innovative Companies

—
#3

Held top-3 for 3 years

Newsweek · 2024

World's Most Trusted Brands

#5+4

Highest-ranked fintech

NerdWallet · 2024

Best Brokerages for Beginners

—
#1

5th consecutive year at #1

CB Insights · 2024

Top 100 Fintechs

#4+6

Biggest jump in the top 10

Investopedia · 2024

Best Investing Apps

#2+1

Best for active traders

J.D. Power · 2024

Customer Service in Finance

New
#1

First-time entrant, immediate #1

Beyond awards

Certifications & registrations

Awards recognize excellence. Certifications prove it. Market Securities holds every certification and regulatory registration required to operate as a trusted broker-dealer and investment advisor.

Who judged us

The awarding bodies

Independent organizations that convene expert panels, audit submissions, and select winners. We list every body that has recognized Market Securities, with how many awards they've given us.

4 awards

FinTech Breakthrough Awards

Recognizes the best fintech products and companies across 20+ categories, judged by an independent panel of industry experts.

USAEst. 2017
2 awards

Benzinga Global Fintech Awards

Honors the most disruptive and innovative companies shaping the future of financial services and capital markets.

USAEst. 2015
1 award

WealthManagement.com Industry Awards

Celebrates excellence in wealth management, recognizing advisors, broker-dealers, and technology providers.

USAEst. 2014
1 award

Webby Awards

The leading international award honoring excellence on the internet across websites, apps, and social media.

USAEst. 1996
1 award

Stevie Awards

One of the world's top business awards programs, honoring achievements in customer service, sales, and HR.

USAEst. 2002
1 award

Finovate Awards

Showcases the best new fintech innovations through live demos and recognizes industry leaders annually.

USAEst. 2008
1 award

Cybersecurity Excellence Awards

Honors the companies, products, and people demonstrating excellence in cybersecurity.

USAEst. 2015
1 award

Deloitte Technology Fast 500

Recognizes the fastest-growing technology companies across North America by three-year revenue growth.

North AmericaEst. 1995
The substance behind the trophies

Why we won

Awards recognize outcomes, not marketing. Here's the measurable work behind each category of recognition — audited, verified, and openly published.

Innovation

AI Copilot launched first

4.2Mqueries answered / month
  • First regulated US broker to ship generative AI
  • Every answer cites auditable sources
  • Built-in guardrails prevent unauthorized trades
  • Shipped to all 12M users in 8 weeks
Measured by customers

Customer satisfaction awards

The awards we value most are the ones measured directly by the people who use Market Securities. These scores are sourced from independent platforms — not self-reported.

Net Promoter Score

78/ 100
+5 YoYSurveyed 48,200 customers

App Store rating

4.9/ 5
+0.3 since 2022412,000 ratings, iOS + Android

Trustpilot score

4.8/ 5
+0.5 in 24 monthsVerified 96,400 reviews

Customer effort score

1.2/ 5
Lower is betterPost-resolution survey
Built by people who stay

Best workplace awards

Great products come from great teams. Market Securities has been recognized as a top employer across fintech, women in finance, and millennial-friendly workplaces.

2024

Great Place to Work Certified

Great Place to Work Institute

94%

employees say it's a great workplace

2024

Best Fintech Employer

Business Intelligence Group

Top 10

fintech employers in North America

2024

Best Workplaces for Women

Fortune

#8

in financial services

2024

Best Workplaces for Millennials

Great Place to Work

#12

nationwide, all industries

2024

Top Workplace

USA Today

3rd year

consecutive Top Workplace recognition

Recognized responsibility

ESG & sustainability awards

Environmental, social, and governance work recognized by independent bodies — from carbon-neutral operations to free ESG analytics for every investor.

Environmental2024

Environmental Finance

Sustainable Finance Award

Carbon-neutral operations and free portfolio carbon-impact reporting.

Environmental2020

Investment Week

Best ESG Initiative

First US broker to offer free, third-party-verified ESG scores on every stock.

Social2023

WealthManagement.com

Diversity & Inclusion Award

47% women in workforce and 41% in leadership — both above industry medians.

Social2022

FinTech For Good

Community Impact Award

$8.4M donated to financial literacy nonprofits and 24,000 volunteer hours.

Governance2024

Corporate Secretary

Best Governance Disclosure

Industry-leading transparency on board composition, executive pay, and risk.

Recognition by product

Product-specific awards

Market Securities ships multiple products — each recognized on its own merits. Here are the awards won by AI Copilot, the Mobile App, Copy Trading, and the Trading Engine.

3 awards

AI Copilot

  • AI Copilot of the Year

    FinTech Breakthrough · 2024

    Gold
  • Innovation in AI

    AI Breakthrough · 2022

    Silver
  • Best Use of AI in Finance

    FinTech Futures · 2021

    Winner

4 awards

Mobile App

  • Best Mobile Trading App

    FinTech Breakthrough · 2024

    Winner
  • Best App User Experience

    Webby Awards · 2023

    Gold
  • Best Financial App Design

    CSS Design Awards · 2022

    Winner
  • Best Mobile Experience

    Mobile Excellence · 2020

    Gold

1 awards

Copy Trading

  • Best Copy Trading Platform

    Global Brands Magazine · 2022

    Gold

2 awards

Trading Engine

  • Best Trading Technology

    HedgeWeek Awards · 2023

    Silver
  • Best Options Trading Platform

    Benzinga Fintech · 2024

    Winner
People behind the platform

Leadership awards

Recognition for the executives whose decisions shape Market Securities — from CEO of the Year to CISO of the Year.

SC

Sarah Chen

Chief Executive Officer

Gold2023

CEO of the Year

CEO Today Awards

SC

Sarah Chen

CEO

Winner2024

Fintech Leader of the Year

FinTech Awards

MW

Marcus Wei

Chief Technology Officer

Gold2024

CTO of the Year

Globee Tech Awards

PR

Priya Raghavan

Chief Product Officer

Winner2023

Women in Fintech

Innovate Finance

DS

Diego Santos

Chief Information Security Officer

Gold2024

CISO of the Year

Cybersecurity Excellence

What the press says

Recognized by the press

Independent journalists from the world's leading financial publications have written about Market Securities's products, security, and customer experience.

"Market Securities has done what few fintechs manage: scale to 12M accounts without compromising the trust that won them their first users."

F

Rebecca Lin

Senior Fintech Editor, Forbes

On the ballot

Upcoming nominations

Awards Market Securities is currently nominated or shortlisted for. Where public voting is open, you can support Market Securities directly via the official awarding body.

Best Overall Brokerage

NerdWallet Awards 2025

Finalist
Fintech Ceremony Mar 2025 12,847 votes

Innovation of the Year

Finovate Awards 2025

Shortlisted
Innovation Ceremony Apr 2025 8,210 votes

Best Mobile App

Webby Awards 2025

Nominated
UX Ceremony May 2025 23,104 votes

Best Customer Service

Stevie Awards 2025

Finalist
Customer Service Ceremony Jun 2025
Voting opens closer to the ceremony

Sustainable Finance Leader

Environmental Finance 2025

Shortlisted
ESG Ceremony Jul 2025 4,612 votes
How awards really work

Judging & methodology

We believe customers should understand how awards are judged. Here's the rigorous, independent process behind every recognition Market Securities has received.

01

Independent judging panels

Every awarding body convenes an independent panel of industry experts. Market Securities has no influence over judge selection or voting.

02

Documented submission evidence

Each submission includes verifiable metrics audited by third parties — account growth, CSAT scores, security audits, and uptime data.

03

Customer-verified outcomes

Where customer experience is judged, awards rely on independent surveys, app store ratings, and mystery-shopper programs — not self-reported data.

04

Transparent criteria & scoring

We publish the full criteria and finalist shortlist for every award we win, so customers can verify what was recognized and why.

Questions & answers

Awards FAQ

How awards are submitted, verified, and disclosed — answered plainly.

We submit for awards whose criteria align with work we can independently verify — security audits, customer satisfaction surveys, and product metrics. We never pay for awards; entry fees, where they exist, cover judging administration only.

14+ industry awards · 6 consecutive years

Experience the difference

Experience award-winning investing.

The products, security, and service recognized by 8 independent awarding bodies — available to every Market Securities customer from day one.

No account minimumsSIPC member · excess SIPC coverageSOC 2 Type II audited24/7 human support